AM Perfumes
At AM Perfumes, customer satisfaction is important to us. Please read our Return and Refund Policy carefully before making a purchase.
By placing an order, you agree to the terms outlined below.
Eligibility for Returns
Due to hygiene and safety reasons, perfumes, attars, and fragrance products are generally non-returnable once opened or used.
Returns may be accepted only in the following cases:
Customers must inform us within 24 hours of receiving the product in such cases.
Return Process
To request a return, please contact us with the following:
Once reviewed and approved, we will guide you through the return process.
Products must be unused, unopened, and in their original packaging to qualify for return approval.
Refund Policy
If a return is approved:
Refunds will be processed after the returned product is received and inspected.
Refunds may be issued via original payment method or bank transfer, depending on the payment mode.
Processing time may take 5 to 7 business days.
Shipping charges, if any, may not be refundable unless the return is due to our error.
Non-Refundable Situations
Refunds or returns will not be accepted in the following cases:
Change of mind after purchase
Product opened or used
Damage caused by improper handling or storage
Incorrect address provided by the customer
Cancellation Policy
Orders can be cancelled only before they are shipped. Once the order has been dispatched, cancellation will not be possible.
Policy Updates
AM Perfumes reserves the right to modify this Return and Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
Contact Us
For return or refund-related queries, please contact us at:
Email: amperfumes53@gmail.com
Phone: 8871915000